Product Owner · Platforms, APIs & AI Products

I turn legacy systems into modern platforms and build AI products from the ground up.

Product Owner with 10+ years delivering API-driven platforms and middleware across fintech and digital banking, who also designs and ships AI products solo, from LLM pipelines to trained models. I bring the technical depth of a former business analyst, integration specialist, and platform modernizer to every product decision.

  • 10+years in product & analysis
  • 50%fewer account-linking failures
  • 0P1/P2 incidents on a platform upgrade
  • ~$800KIRS cost avoidance

01 About

Most of my career has been in financial services and digital banking, but my core strengths travel well: API product strategy, system integration, platform modernization, and cross-functional delivery in regulated, high-stakes environments.

I started in business and functional analysis, mapping file-based pipelines to REST APIs at Deutsche Bank, and grew into product ownership leading migrations off vendor platforms and building middleware that connects digital channels to core banking systems. I like the messy middle: contracts, schemas, auth flows, and the cross-team coordination it takes to ship them without breaking what customers depend on.

I spec platforms by day and build full products solo at night, the ones in Selected work below. So when I write a requirement, I know exactly what I'm asking engineers for, and what it costs.

I'm based in Raleigh, NC, remote-friendly, and open to product and platform roles beyond banking — SaaS, healthcare, enterprise software, and integration-heavy teams.

02 Experience

  1. Product Owner — Middleware

    2024 — Present

    SMBC · Jenius Bank · Remote

    • Leading the migration off FIS Digital One to a proprietary in-house platform, building 15+ REST and GraphQL APIs for account linking, transfers, and autopay that replace vendor dependencies while holding feature parity across web and mobile.
    • Cut external account-linking failure rates by over 50% by integrating MX for account aggregation, improving customer account visibility.
    • Upgraded the full API suite to a new version of FIS Modern Banking Platform with zero P1 or P2 incidents.
    • Standardized API documentation (Swagger, Apollo) across three dev teams, cutting integration ambiguity and speeding developer onboarding.
    • REST
    • GraphQL
    • FIS
    • MX
    • Okta
    • Azure APIM
  2. Product Owner / Scrum Master

    2021 — 2024

    Broadridge Financial Services · Raleigh, NC

    • Merged two trust platforms and moved integrations from file-based interfaces to a modern API architecture.
    • Transformed a waterfall team to Agile, lifting delivery efficiency by 30% and holding 80% sprint velocity.
    • Owned backlogs and authored API requirements and user stories bridging business and engineering.
    • Led a multi-year UI upgrade for the trust business, improving usability and client satisfaction.
    • Trust platforms
    • File-to-API
    • Agile
    • Scrum
    • JIRA
  3. Business Analyst III — Digital Account Opening

    2019 — 2021

    First Citizens Bank · Raleigh, NC

    • Integrated digital account opening with Q2 Online Banking via bi-directional API flows, cutting completion time by 50%.
    • Designed and launched a new credit card application that tripled customer volumes.
    • Implemented fraud tooling — LexisNexis ThreatMetrix and Fraudpoint — to reduce online fraud.
    • Mentored and trained new business analysts across the practice area.
    • Q2
    • CIAM
    • ThreatMetrix
    • Wireframes
    • Customer journeys
  4. AVP — Lead Business Functional Analyst

    2015 — 2019

    Deutsche Bank Global Technology · Cary, NC

    • Delivered a Brexit-compliant equities trading platform within a 6-month regulatory deadline, including full data mapping of US equity trades.
    • Mapped file-based trade processing to REST APIs, resolving production performance issues under rising trade volume.
    • Built a Cucumber black-box testing service that cut platform upgrade cycles from six months to weeks.
    • REST APIs
    • Equities trading
    • Cucumber
    • JAMA
    • Settlement
  5. AVP / Associate — Business Analyst

    2011 — 2015

    Deutsche Bank AG · Jacksonville, FL

    • Led a multi-year cost basis regulatory implementation across asset classes, with custom reporting for hedge fund clients.
    • Partnered with Group Tax and Deloitte to mitigate IRS audit risk, driving roughly $800K in cost avoidance.
    • Built a new 1099 process that eliminated regulatory errors and reduced operational exposure.
    • Cost basis
    • Regulatory reporting
    • 1099
    • Corporate actions
    • SQL

03 Selected work

Things I've designed and built end to end, outside of day-job work. I scope them, write the code, and run them in production. They're how I keep my hands on the technical reality my product decisions depend on.

AI in practice
  • LLM pipelines in production — prompt design, chunked batching, JSON-validated output, versioned classifiers (printrate.io).
  • AI-driven evaluation and generation — rating, fit analysis, and tailored documents on the Claude API (Job Radar).
  • Machine-learning models I trained, validated, and promoted shadow-to-live on real money (Polymarket).
  • Build with AI agents daily — built this site with Claude Code, and use OpenClaw for autonomous workflows.

04 Skills

API Product Management

  • REST & GraphQL design
  • Endpoint & schema specs
  • Auth flow documentation
  • Swagger / OpenAPI · Apollo
  • Azure APIM · Postman

AI & ML

  • LLM pipelines & prompt engineering
  • Multi-model APIs (OpenRouter, OpenAI, Claude)
  • Output validation & versioning
  • ML model training (LightGBM)
  • AI agents (Claude Code, OpenClaw)

Digital Banking Platforms

  • FIS Digital One / MBP
  • Q2 Online Banking
  • MX account aggregation
  • Okta (CIAM / auth)
  • ThreatMetrix · Fraudpoint

Agile & Product

  • Product Owner & Scrum Master
  • Backlog & roadmap definition
  • User stories & acceptance criteria
  • Sprint planning & retros
  • Stakeholder alignment

Tools

  • JIRA · Confluence · JAMA
  • GitHub · Bitbucket · Copilot
  • SQL · MS SQL Server · Oracle
  • Cucumber · TeamCity · Splunk
  • LucidChart · Excel / VBA

Domain

  • Middleware & API platforms
  • Platform migrations
  • Digital onboarding & CIAM
  • Equities & post-trade settlement
  • Regulatory delivery (Brexit, IRS)

05 Education

Global MBA — Dual Masters Program

2009 — 2010

University of North Florida · Cologne University of Applied Sciences · University of Warsaw

MBA and Master of International Management & Intercultural Communication. Cum Laude, GPA 3.54. Includes a certificate from Dongbei University of Finance and Economics, Dalian, China.

BBA in Accounting

2005 — 2008

University of North Florida · Jacksonville, FL

Minor in Business Administration. Dean's List, Bright Futures Scholarship recipient.

06 Get in touch

Looking for a product owner who can speak fluently to engineering and own the integration layer? Let's talk.