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David Myers

Product Owner · Platforms, APIs & AI Products

Summary

I'm a Product Owner with 15 years in financial services, most recently owning the middleware API layer for a digital bank: REST and GraphQL contracts, schemas, and auth flows, and a migration off a legacy vendor platform without breaking what customers rely on. On the side I design, build, and ship AI systems end to end with AI coding agents: LLM pipelines with model evaluation and guardrails, retrieval-augmented generation, locally deployed and fine-tuned models, and trained machine-learning models running in production. I bring the technical depth of a former business analyst, integration specialist, and platform modernizer to every product decision.

Experience

Product Owner, Middleware

Oct 2024 – Sep 2026

SMBC · Jenius Bank · Remote

  • Led the migration off FIS Digital One to an in-house web and mobile front end, authoring the requirements for 15+ REST and GraphQL APIs for account linking, transfers, and autopay while holding feature parity across web and mobile.
  • Cut external account-linking failure rates by over 50% by integrating MX for account aggregation, improving customer account visibility.
  • Upgraded the full API suite to a new version of FIS Modern Banking Platform with zero P1 or P2 incidents.
  • Rolled out GitHub Copilot to a development team, cutting gRPC integration and schema-build stories from 5 points to 1.

Product Owner

Aug 2021 – Jun 2024

Broadridge Financial Services · Raleigh, NC

  • Merged two trust platforms and moved integrations from file-based interfaces to a modern API architecture.
  • Transformed a waterfall team to Agile, increasing delivery efficiency by 30% and holding an 80% sprint velocity.
  • Owned and prioritized backlogs by business value; authored API requirements and detailed user stories.
  • Led a multi-year UI upgrade for the trust business, improving usability and client satisfaction.

Business Analyst III, Digital Account Opening

Aug 2019 – Aug 2021

First Citizens Bank · Raleigh, NC

  • Integrated digital account opening with Q2 Online Banking via bi-directional API flows, reducing application completion time by 50%.
  • Designed and launched a new credit card online application that tripled customer volumes.
  • Designed customer journeys, service calls, and wireframes for checking, savings, and credit card applications.
  • Implemented LexisNexis ThreatMetrix and Fraudpoint to reduce online fraud; mentored new business analysts.

AVP, Lead Business Functional Analyst

Sep 2015 – Aug 2019

Deutsche Bank Global Technology · Cary, NC

  • Delivered a Brexit-compliant equities trading platform within a 6-month regulatory deadline, including full data mapping of US equity trades to the back-office settlement system.
  • Mapped file-based trade processing to REST API calls, resolving production performance issues under rising trade volume.
  • Built a Cucumber black-box testing service that cut platform upgrade cycles from six months to weeks.

AVP / Associate, Business Analyst

Mar 2011 – Sep 2015

Deutsche Bank AG · Jacksonville, FL

  • Led a multi-year cost basis regulatory implementation across asset classes, with custom reporting for hedge fund clients.
  • Partnered with Group Tax and Deloitte to mitigate IRS audit risk, driving roughly $800K in cost avoidance.
  • Built a new 1099 process that eliminated regulatory errors and reduced operational exposure.

Selected Projects

printrate.io

printrate.io

Live web app · Python, LLM pipeline, RAG, model eval, local LLM, statistical modeling

  • Built a product that grades finance influencers on what their stock picks actually return, not their follower count, owning it from problem to live product. Under the hood: an LLM pipeline that extracts and version-controls each real ticker call, scored against sector benchmarks with empirical-Bayes shrinkage and false-discovery correction so the rankings are statistically honest. A retrieval-augmented resolver ties each call to a real security and gates auto-apply on retrieval confidence.

Thriving Lawns CRM

thriving-lawns.com

Live business app · Cloudflare Workers, JavaScript, Stripe, Twilio, RAG, vision models

  • Replaced the SaaS CRM for my own lawn care business with an operations app I designed and shipped with AI coding agents, defining every business rule as product owner, from pricing tiers and visit schedules to payment policies. Live since September 2026 with Stripe card and ACH payments, two-way SMS, and automated state pesticide-application records, plus a retrieval-augmented assistant that answers from product labels with citations, scored against a 25-question known-answer eval.

Skills

API & Integration

REST & GraphQL design, endpoint & schema specs, auth flows, Swagger / OpenAPI, Apollo, Azure APIM, Postman

AI & ML

LLM pipelines & prompt engineering, model evaluation & selection, local LLM deployment (Qwen3 / MoE / quantization), fine-tuning & distillation (QLoRA / PEFT), RAG & vector retrieval, guardrails & output validation, LightGBM model training, AI agents (Claude Code)

Banking Platforms

FIS Digital One / MBP, Q2 Online Banking, MX, Okta (CIAM), LexisNexis ThreatMetrix, Fraudpoint

Product & Agile

Product ownership, Agile delivery, backlog & roadmap, user stories & acceptance criteria, stakeholder alignment

Tools

JIRA, Confluence, JAMA, GitHub, Bitbucket, Copilot, SQL / MS SQL Server, Cucumber, TeamCity, Splunk, LucidChart

Domain

Middleware & API platforms, platform migrations, digital onboarding, equities & post-trade settlement, regulatory delivery

Education

Global MBA & MS, International Management
University of North Florida · Cologne University of Applied Sciences · University of Warsaw · Cum Laude

2009 – 2010

BBA, Accounting
University of North Florida, Jacksonville, FL · Minor in Business Administration

2005 – 2008